Project Overview

The proposed Distribution Management System (DMS) is a comprehensive enterprise solution designed to streamline your warehouse operations, sales processes, inventory management, and distribution tracking. This integrated platform will connect all aspects of your business from procurement to customer delivery.

Key Business Problems Solved

Multi-Warehouse Management

Centralized control of inventory across multiple warehouses with real-time stock updates and transfers.

Distribution Tracking

Real-time tracking of products, reps, and delivery vehicles

Order & Invoice Management

Streamlined PO, GRN, and customer order processing with approval workflows.

Sales & Inventory Analytics

Comprehensive reporting on daily sales, stock levels, expiry dates, and returns.

System Features

Core Modules

Warehouse Management

  • Multi-warehouse inventory control
  • Stock transfer between locations
  • Minimum stock alerts
  • Expiry date tracking
  • Returns management

Sales & Order Management

  • Rep order placement system
  • Customer order tracking
  • Multi-level approval workflows
  • Discount management (cash, peso, bulk)
  • Credit period management

Rep & Distribution Management

  • Rep assignment to warehouses/routes
  • Route optimization
  • Performance analytics
  • Dynamic relocation capability

Procurement & GRN

  • Purchase order management
  • Supplier relationship management
  • GRN processing with payment options
  • Supplier credit tracking
  • Discount management

Accounting Integration

  • Petty cash management
  • Main cash management
  • Tax calculation and reporting
  • Expense tracking
  • Financial reporting

Communication System

  • WhatsApp API integration
  • SMS notifications for orders
  • Automated billing alerts
  • Report delivery via email

Detailed Module Breakdown

A. Warehouse & Inventory Management

Sub-Module Features Priority
Stock Management
  1. SKU-level tracking: Unique identification (Stock Keeping Unit) for every distinct product and variant for precise tracking.
  2. Serial numbers: Tracking individual items using unique serial numbers for high-value or warranty goods.
  3. Batch/lot tracking: Grouping items produced or received together for targeted recalls or quality control.
  4. Expiry dates & alerts: Monitoring shelf life of products and generating automatic warnings before items expire.
  5. Stock movement tracking: Logging every instance of stock being added, moved, or removed within the warehouse.
  6. Stock adjustments: Officially recording changes to inventory counts due to damage, loss, or counting errors.
High
Inbound Operations
  1. GRN creation: Generating a Goods Received Note (GRN) to formally record the receipt of goods from a supplier.
  2. Supplier inspection: A process to check the quality and quantity of received goods against the purchase order.
  3. Auto-stock update: The system automatically increases available inventory counts upon successful receipt of goods.
  4. Document attachments: Ability to link essential documents (e.g., purchase orders, invoices, inspection reports) to the transaction.
High
Outbound Operations
  1. Order picking: The process where warehouse staff retrieve specific items from shelves to fulfill customer orders.
  2. Packaging: Preparing picked items into appropriate boxes or packaging for safe shipment.
  3. Shipment preparation: Consolidating orders, labeling boxes, and creating shipping manifests for carriers.
  4. Dispatch verification: Final check to ensure the correct order is going to the right customer before leaving the warehouse.
High
Inventory Analytics
  1. Stock aging: Analysis report showing how long items have been sitting in inventory without being sold.
  2. Dead stock analysis: Identifying inventory that has had no sales movement over a long period, tying up capital.
  3. Stock turnover ratio: A metric calculating how often inventory is sold and replaced over a specific period.
  4. Reorder point automation: The system automatically generates purchase orders or alerts when stock levels fall below a pre-set threshold.
Medium

B. Product Lifecycle & Supplier Management

Sub-Module Features Priority
Product Information Management
  1. Attributes management: Defining and managing specific characteristics (e.g., size, color, weight, material) for products.
  2. Product variants: Automatically managing inventory and listings for different versions of a product (e.g., Small/Blue, Large/Red T-shirt).
  3. Media attachments: Storing and organizing all product-related images, videos, manuals, and technical sheets in one place.
  4. Tax & regulatory info: Maintaining essential compliance data like Harmonized System (HS) codes, country of origin, and tax classifications for each product.
High
Supplier Management
  1. Supplier onboarding: A structured process for adding new suppliers to the system, collecting their information, and validating credentials.
  2. Supplier rating & KPIs: Evaluating and scoring supplier performance based on metrics like on-time delivery, quality, and accuracy.
  3. Contract & SLA management: Digitally storing and managing supplier contracts and Service Level Agreements to ensure terms are met and easily accessible.
High
Purchase Management
  1. Auto-generated purchase requisitions: The system automatically creates requests to buy stock based on predefined rules like low stock levels or forecasted demand.
  2. Multi-level PO approvals: A workflow that routes new purchase orders to the required managers or departments for review and authorization before being sent.
  3. Supplier invoice reconciliation: Automatically matching supplier invoices against corresponding Purchase Orders and Goods Received Notes to verify accuracy before payment.
High

C. Customer Relationship Management (CRM)

Sub-Module Features Priority
Customer Profiles
  1. Personal & company info: A centralized record storing key details like name, address, contact details, and business information.
  2. Multiple contacts: Ability to manage several key contacts (e.g., primary user, technical lead, accounts payable) within a single customer company.
  3. Interaction history: A complete log of all past communications, including calls, emails, support tickets, and order history.
  4. Notes & documents: Functionality to add internal notes and attach relevant documents (e.g., contracts, quotes, NDAs) to a customers profile.
High
Customer Engagement
  1. Campaign management: Tools to create, execute, and track marketing campaigns (e.g., email, SMS) to customer segments.
  2. Personalized promotions: Ability to create and offer targeted discounts or special offers based on a customer's purchase history or profile.
Medium
Lead & Sales Opportunity
  1. Lead capture & scoring: Automatically collecting potential customer information and ranking them based on their likelihood to convert into a sale.
  2. Sales pipeline management: Visualizing and managing the stages of the sales process, from initial contact to closing the deal.
  3. Follow-ups & reminders: Automated reminders and task assignments for sales reps to ensure timely follow-up with leads and opportunities.
Medium

D. Sales & Field Force Automation

Sub-Module Features Priority
Field Force Management
  1. Daily visit planning: Tools for managers to assign and for reps to view their scheduled customer visits for the day.
  2. Attendance & check-ins: Digital verification of a rep's presence at a customer site or job location using geotagged and timestamped check-ins.
High
Order Capture
  1. On-the-spot orders: Allows field representatives to create and submit sales orders directly from a mobile device while at the client's location.
  2. Mobile payment integration: Ability to accept and process payments immediately using a mobile device, often via card readers or payment links.
High
Performance Management
  1. Sales targets: Setting and tracking individual or team goals for key metrics like revenue, units sold, or new customers acquired.
  2. Commission calculation: Automatically calculating earned commissions or incentives for reps based on achieved sales and predefined rules.
  3. Rep performance dashboards: Visual reports and scorecards that provide insights into individual and team performance against targets.
Medium

E. Order Management & Delivery Tracking

Sub-Module Features Priority
Order Processing
  1. Centralized order entry: A single system to input and manage all orders from various channels (e.g., online, in-person, field reps) in one place.
  2. Credit limit checks: Automatically verifying a customer's available credit against their outstanding balance before confirming a new order.
  3. Multi-stage approval: A workflow that routes orders exceeding certain criteria (e.g., value, discount) to managers for necessary authorization before fulfillment.
High
Delivery Management
  1. Vehicle & driver assignment: Functionality to assign specific delivery routes and orders to available trucks and drivers.
  2. Proof of Delivery: Capturing digital confirmation of delivery completion, often including a timestamp, recipient signature, and photo.
High
Notifications & Alerts
  1. Customer updates: Automated messages (e.g., SMS, email) sent to customers with status updates like "Order Confirmed," "Shipped," or "Out for Delivery".
  2. Pending/late delivery alerts: Internal notifications to alert the operations team about orders that are at risk of or are already delayed.
  3. Internal team notifications: Automated alerts to relevant staff for required actions, such as "Order Approved" or "New Return Requested".
Medium

F. Finance, Accounting & Taxation

Sub-Module Features Priority
General Ledger
  1. Chart of accounts management: Defining and maintaining the complete list of all the accounts used to record financial transactions in the organization.
  2. Journal entries: Recording all financial transactions through debits and credits to the appropriate accounts.
  3. Financial statements: Automatically generating key reports: the Balance Sheet, Income Statement (P&L), and Cash Flow Statement.
  4. Period closing: Executing a set of procedures to finalize all transactions and reports for a specific accounting period (month, quarter, year).
High
Accounts Payable
  1. Supplier invoice processing: Managing the entire lifecycle of a bill from a supplier, from receipt and data entry to approval and payment.
  2. Payment scheduling: Setting up and managing timelines for outgoing payments to suppliers to optimize cash flow and avoid late fees.
  3. Aging reports: Analyzing outstanding supplier invoices by how long they have been due to manage liabilities effectively.
  4. Credit management: Tracking credit terms and amounts owed to suppliers.
High
Accounts Receivable
  1. Customer invoicing: Creating and sending accurate bills to customers for goods sold or services rendered.
  2. Payment application: Matching incoming customer payments to their specific outstanding invoices to ensure accurate accounting.
  3. Collection management: Tracking overdue customer invoices and managing the process of following up to secure payment.
  4. Credit limits: Setting and enforcing a maximum amount of credit allowed for each customer to mitigate financial risk.
High
Cash Management
  1. Petty cash tracking: Recording and monitoring small, incidental cash expenses for easy reconciliation.
  2. Bank reconciliation: The process of matching the company's cash records against the bank statement to ensure consistency and identify discrepancies.
  3. Cash flow forecasting: Predicting the flow of cash in and out of the business over a future period to ensure sufficient liquidity.
  4. Fund transfer: Managing electronic transfers of money between different bank accounts.
High
Asset Management
  1. Fixed asset register: A master database tracking all the company's fixed assets (e.g., machinery, vehicles, equipment), their value, and location.
  2. Depreciation calculation: Automatically calculating the decrease in value of fixed assets over time for accounting and tax purposes.
  3. Maintenance scheduling: Planning and tracking routine maintenance and servicing for assets to ensure operational efficiency.
  4. Disposal management: Recording the process of selling, scrapping, or otherwise removing an asset from the company's books.
Medium
Taxation
  1. Auto-calculation of VAT/GST/NBT: Automatically computing the correct amount of value-added tax, goods and services tax, or nation building tax on transactions.
  2. Tax filing & compliance: Generating accurate reports and forms required for submitting taxes to government authorities.
  3. Audit trails: Maintaining a secure, detailed log of all financial transactions for review during tax audits.
High
Financial Reporting
  1. Balance sheets: A snapshot report of the company's assets, liabilities, and equity at a specific point in time.
  2. Profit & loss statements: A report summarizing revenues, costs, and expenses incurred during a specific period.
  3. Cash flow statements: A report showing how changes in the balance sheet and income affect cash and cash equivalents.
  4. Custom reports: The ability to create tailored financial reports to meet specific management or stakeholder needs.
High

G. Human Resources Management

Sub-Module Features & Details Priority
Employee Information
  • Centralized employee database: A single, secure repository for all employee data.
  • Employment history: Tracks an employee's journey within the company, including roles, promotions, and transfers.
  • Document management: Stores and organizes important employee documents like contracts and certificates digitally.
  • Organizational structure: A visual map of the company's departments and teams.
  • Reporting hierarchies: Defines clear lines of reporting and managerial oversight.
  • Emergency contacts: Stores crucial contact information for use in emergencies.
  • Dependent information: Records information about an employee's family dependents for benefits purposes.
  • Skills & competencies database: A searchable inventory of employee skills, qualifications, and certifications.
High
Attendance & Leave
  • Biometric/QR code integration: Uses fingerprint, facial recognition, or QR codes for secure clock-ins and outs.
  • Flexible shift planning: Allows for the creation and management of complex and rotating shift schedules.
  • Time tracking: Logs hours worked, either for the entire day or allocated to specific projects.
  • Leave requests & approvals: A digital workflow for requesting, approving, and tracking time off based on company policy.
  • Overtime management & approval: Tracks, approves, and calculates compensation for extra hours worked.
  • Attendance regularization: Allows for the correction and approval of attendance record discrepancies.
  • Detailed attendance reports: Provides insights into patterns of attendance, absenteeism, and punctuality.
  • Geo-fenced check-ins: Uses GPS to ensure remote employees clock in from pre-approved locations.
High
Payroll Processing
  • Automated salary calculation: Automatically computes gross-to-net pay based on attendance, leaves, and deductions.
  • Bonuses & arrears processing: Handles the calculation and integration of additional payments into payroll.
  • Deductions & contributions: Manages automatic calculations for taxes, EPF, ETF, and other statutory deductions.
  • Reimbursement claims: Streamlines the submission, approval, and payment of employee expense claims.
  • Pay slip generation & distribution: Automatically creates and digitally delivers employee pay slips.
  • Bank transfer files: Generates secure files for bulk electronic salary transfers to bank accounts.
  • Statutory compliance reporting: Automates the generation of reports required by government labor authorities.
  • Year-end tax documentation: Produces annual tax forms for employees and regulatory filing.
High
Performance Management
  • OKR & Goal setting: Facilitates setting and tracking Objectives and Key Results for employees and teams.
  • Continuous 360-degree feedback: Collects performance feedback from an employee's peers, subordinates, and managers.
  • Performance reviews & appraisal cycles: Manages the structured process for formal performance evaluations.
  • KPI tracking: Monitors and measures performance against defined Key Performance Indicators.
  • Competency assessments: Evaluates employees against a set of required skills and behaviors for their role.
  • Career progression planning: Helps map out potential career paths and development opportunities for employees.
  • Succession planning: Identifies and develops internal talent to fill critical future roles.
Medium
Recruitment (ATS)
  • Job posting to multiple platforms: Publishes open vacancies to various job boards from a single interface.
  • Applicant Tracking System (ATS): Manages the entire recruitment pipeline from application to hire.
  • Resume parsing: Automatically extracts key information from resumes into structured data fields.
  • Candidate scoring: Ranks and filters applicants based on predefined criteria and qualifications.
  • Interview scheduling & feedback: Coordinates interview timings and collects feedback from interviewers.
  • Offer letter generation: Creates and sends standardized employment offer letters.
  • Background check integration: Connects with third-party services to verify candidate history.
  • Onboarding workflow automation: Automates the checklist of tasks required to integrate a new hire.
Medium
Training & Development
  • Training Needs Analysis (TNA): Identifies organizational and individual skill gaps to plan training.
  • Course & training material management: A central library for storing and managing training content.
  • Internal & external trainer management: Maintains a database of available trainers and instructors.
  • Training calendar: Schedules and publishes upcoming training sessions for employee enrollment.
  • Employee enrollment: Allows employees to view and sign up for available training courses.
  • Attendance tracking: Records which employees have completed specific training sessions.
  • Skill gap analysis: Compares current employee skills against target skills to guide development.
  • Certification & expiry alerts: Tracks professional certifications and sends alerts before they expire.
Medium
Employee Self-Service (ESS)
  • Profile management: Allows employees to view and update their own personal information.
  • Leave & overtime requests: Enables employees to digitally submit and track time-off requests.
  • Pay slip & tax document access: Provides employees with secure 24/7 access to their payroll documents.
  • Company directory: A searchable database of employee contact information.
  • Policy handbook access: Digital access to the company's HR policies and employee handbook.
  • Expense submission: A portal for employees to submit business-related expenses for reimbursement.
  • Training enrollment: Allows employees to browse and enroll in available training courses.
  • IT helpdesk tickets: Enables employees to log and track support tickets with the IT department.
Medium
Compensation & Benefits
  • Salary benchmarking: Compares internal salary ranges against market data to ensure competitiveness.
  • Benefits administration: Manages employee enrollment in programs like health insurance and loans.
  • Flexible benefits plans: Allows employees to customize their benefits package from a menu of options.
  • Claim processing: Manages the submission, approval, and reimbursement of employee benefit claims.
  • Pension plan management: Administers employee and company contributions to retirement plans.
Medium
Employee Engagement
  • Pulse surveys: Short, frequent surveys to regularly gauge employee sentiment and morale.
  • Satisfaction monitoring: Tracks overall employee satisfaction levels over time.
  • Recognition & rewards system: A platform for peers and managers to recognize and reward employee achievements.
  • Announcements: A channel for company-wide communication of news and updates.
  • Exit interview management: Systematizes the process of conducting and analyzing interviews with departing employees.
  • Turnover analytics: Analyzes data on employee turnover to identify trends and root causes.
Low

H. Technology & Integration Platform

Sub-Module Features Priority
Core Platform Cloud-based SaaS architecture, Multi-tenant capability, Role-Based Access Control (RBAC), High availability & disaster recovery, Scalable infrastructure High
API & Integration Hub RESTful APIs for all modules, Pre-built connectors High
Mobile Applications Native iOS & Android apps for Field Force, Warehouse, and Manager dashboards, Offline functionality with sync, Mobile-first design High
Data & Analytics Centralized data warehouse, ETL processes, Pre-built reports & dashboards, Customizable KPI widgets, Ad-hoc query tool, Data export to formats (PDF, Excel, CSV) Medium
Admin & Security User & permission management, Audit trails for all critical actions, Data encryption (at rest and in transit), IP whitelisting, SSO (Single Sign-On) integration, GDPR/Data Privacy compliance tools High

I. Procurement & Sourcing

Sub-Module Features Priority
Sourcing & RFQ Supplier discovery, Request for Quotation (RFQ) process, Bid comparison matrix, Supplier negotiation tools, Preferred supplier list management Medium
Procurement Purchase Requisition workflows, Purchase Order creation & tracking, Blanket PO management, Delivery date tracking against PO, Direct & indirect procurement support High
Spend Analysis Category-wise spend reporting, Supplier spend consolidation, Budget vs. actual spend analysis, Cost savings tracking Medium

J. Production & Manufacturing (Add-on Module)

Sub-Module Features Priority
Bill of Materials (BOM) Multi-level BOM management, BOM version control, Material cost roll-up High
Production Planning Master Production Schedule (MPS), Material Requirements Planning (MRP), Capacity planning, Work order generation High
Production Execution Work order tracking, Shop floor control, Labor & machine time tracking, Quality check points, Finished goods receipt High

K. Maintenance, Repair & Operations (MRO)

Sub-Module Features Priority
Asset Maintenance Preventive Maintenance scheduling, Maintenance checklists, Spare parts management, Work order management, Maintenance history and cost tracking Medium
Facility Management MRO inventory tracking, Tool calibration schedules, Service request management (for internal facilities) Low

L. Business Intelligence & Advanced Analytics

Sub-Module Features Priority
Dashboards Real-time operational dashboards (CEO, Sales, Warehouse, Finance), Drag-and-drop dashboard builder Medium
Advanced Analytics Predictive analytics for demand forecasting, Inventory optimization simulations, Sales trend analysis, Customer lifetime value (CLV) calculation, Churn prediction Low
Custom Reporting SQL-based report builder, Scheduled report generation and emailing, Pixel-perfect report designer for official documents Medium

Phased Implementation Pricing

Implementation Approach

Our project-based pricing follows a phased implementation approach, with payment milestones aligned to each completed stage. This ensures transparency and allows you to see value at each step of the process.

Stage 1 (7 Weeks)

Core System & Basic Operations

LKR 270,000
  • Warehouse & Inventory Management (Basic)
  • Product & Supplier Management (Basic)
  • Sales & Field Force (Basic)
  • Finance & Accounting (Basic)
Stage 2 (7 Weeks)

Advanced Operations & Full Financial System

LKR 260,000
  • HR Management (Basic)
  • Warehouse & Inventory (Advanced)
  • Full Finance & Accounting System
  • Order & Delivery Management
  • Technology Platform
Stage 3 (6 Weeks)

Complete HR System & Advanced Features

LKR 260,000
  • Full HR Management System
  • Advanced Analytics
  • CRM Enhancements
  • Mobile Applications
Stage 4 (3 Weeks)

Testing & Quality Assurance

Included in Development
  • User Acceptance Testing (UAT)
  • Performance testing
  • Security audit
  • Data migration
  • Bug fixes and optimization
Stage 5 (2 Weeks)

Deployment & Training

LKR 40,000 + Expenses*
  • Production deployment
  • Administrator training (2 days)
  • End-user training (3 days)
  • Documentation delivery
  • Go-live support
  • * Food and transport expenses additional

Total Project Investment: LKR 790,000

This comprehensive solution includes all modules and features described in our proposal, implemented through our phased approach.

Payment Schedule

  • 30% advance - LKR 270,000 (to begin development)
  • 30% upon Stage 2 completion - LKR 260,000
  • 30% upon Stage 3 completion - LKR 260,000
  • 10% upon final delivery - LKR 90,000

Monthly System Maintenance Fee

Standard Maintenance Package

LKR 35,000/month (included with hosting package)

  • Regular system updates and security patches
  • Performance monitoring and optimization
  • Database maintenance and cleanup
  • Minor bug fixes and troubleshooting
  • Monthly system health reports
  • Backup management and verification

Hosting Package (Required)

Enterprise Cloud Hosting

LKR 84,000/year (approximately $250/year at current rates)

  • 99.9% uptime guarantee
  • Daily backups
  • 24/7 monitoring
  • SSL certificate included
  • Technical support

Support Packages (Optional)

Basic Support

LKR 25,000/month

  • Mon-Fri, 9AM-5PM support
  • Bug fixes and maintenance
  • Email and ticket support
Premium Support

LKR 45,000/month

  • 24/7 availability
  • Phone, email, and chat support
  • Priority bug resolution
  • Monthly system health checks

Technology Stack

Frontend Development

  • React.js with TypeScript
  • Material-UI components
  • Redux for state management
  • Responsive design

Backend Development

  • Node.js with Express
  • MongoDB/Mongoose
  • RESTful API architecture
  • JWT authentication

Mobile Applications

  • React Native framework
  • iOS and Android compatibility
  • Offline capability

Infrastructure & Deployment

  • AWS cloud hosting
  • Docker containerization
  • NGINX web server
  • SSL encryption

Security Measures

  • Role-based access control
  • Data encryption at rest and in transit
  • Regular security audits
  • Automated backup system
  • Two-factor authentication option

Support & Maintenance

Standard Support

  • 6 months included with project
  • Mon-Fri, 9AM-5PM response
  • Bug fixes and patches
  • Email and ticket support

Premium Support

  • 24/7 availability
  • Phone, email, and chat support
  • Priority bug resolution
  • Monthly system health checks

Maintenance Plans

  • Regular security updates
  • Feature enhancements
  • Performance optimization
  • Database maintenance

Training Services

  • Administrator training
  • End-user training
  • Training materials & documentation
  • Video tutorials

Service Level Agreement

  • 99.5% uptime guarantee
  • Critical issues: 4

    Service Level Agreement

    • 99.5% uptime guarantee
    • Critical issues: 4 hour response time
    • Major issues: 24 hour response time
    • Minor issues: 72 hour response time

Project Implementation Timeline

Development Phases

The project will be delivered in 5 stages over 25 weeks, with core functionality available early and advanced features rolling out progressively.

Stage 1 (7 Weeks)

Core System & Basic Operations

Foundation setup with essential warehouse, sales, and basic financial functionality

Modules to be Implemented:
  • Warehouse & Inventory Management (Basic)
    • SKU-level tracking
    • GRN creation
    • Order picking & dispatch
    • Stock movement tracking
  • Product & Supplier Management (Basic)
    • Product attributes management
    • Supplier onboarding
    • Basic purchase order management
  • Sales & Field Force (Basic)
    • Rep order placement
    • Customer profile management
    • Basic order processing
  • Finance & Accounting (Basic)
    • Chart of accounts setup
    • Basic journal entries
    • Customer invoicing
    • Petty cash tracking
Stage 2 (7 Weeks)

Advanced Operations & Full Financial System

Enhanced functionality with complete financial management and distribution tracking

Modules to be Implemented:
  • HR Management (Basic)
    • Employee database
    • Basic attendance tracking
    • Organizational structure
  • Warehouse & Inventory (Advanced)
    • Batch/lot tracking
    • Expiry date alerts
    • Inventory analytics
    • Stock adjustment system
  • Full Finance & Accounting System
    • Accounts payable & receivable
    • Bank reconciliation
    • Tax calculation (VAT/GST/NBT)
    • Financial statements
    • Asset management
    • Cash flow forecasting
  • Order & Delivery Management
    • Multi-stage approval workflows
    • Delivery tracking
    • Customer notifications
  • Technology Platform
    • API integrations
    • Basic reporting dashboard
Stage 3 (6 Weeks)

Complete HR System & Advanced Features

Implementation of full HR capabilities and advanced business intelligence

Modules to be Implemented:
  • Full HR Management System
    • Attendance & leave management
    • Payroll processing
    • Performance management
    • Recruitment (ATS)
    • Training & development
    • Employee self-service portal
  • Advanced Analytics
    • Sales trend analysis
    • Inventory optimization
    • Custom reporting
  • CRM Enhancements
    • Customer engagement tools
    • Sales pipeline management
  • Mobile Applications
    • Field force app
    • Manager dashboard
Stage 4 (3 Weeks)

Testing & Quality Assurance

Comprehensive testing, user acceptance, and performance optimization

Activities:
  • User Acceptance Testing (UAT)
  • Performance testing
  • Security audit
  • Data migration
  • Bug fixes and optimization
Stage 5 (2 Weeks)

Deployment & Training

System deployment, staff training, and go-live support

Activities:
  • Production deployment
  • Administrator training
  • End-user training
  • Documentation delivery
  • Go-live support

Cover Letter

LAKBIT (Pvt.) Ltd.
No 86, Business Complex,
Yakkala
Phone: +94 71109-4182
Email: info@lakbit.com

Dear Mr.Gangara Wijethunga,

Re: Enclosed Software Development Proposal

Please find enclosed our detailed software proposal for your kind consideration.

At LAKBIT we are aware that creating client-oriented software takes a mixture of technical excellence and clear communication and our firm hires only the very best to ensure you receive both. We know that every client is unique and we strive to deliver an individual, innovative and affordable proposal every time and to follow it through with an outstanding delivery which is both on time and within budget.

We have over 3 years of development in this area and our previous clients include Major Retail Chain, National Distributors Inc., and Global Supply Co.. Please let us know if you would like to get in touch with our existing clients from whom you will receive nothing but positive endorsements.

We also pride ourselves on our after-sales client-care including our guarantees, staff-training and onsite and offsite support.

Finally, we realize that you are very busy and wanted to thank you in advance for your time spent reviewing our proposal.

Yours Truly,

P.H.Cethana Udayanga
CEO, LAKBIT (Pvt.) Ltd.